Home buyers and developers spar over apartments’ sizes
HONG KONG policy-makers are coming under increasing pressure to draft laws regulating property sales in the city as consumers clash with developers over tactics used to seal a deal.
At the heart of the controversy is a simmering battle between prospective home owners and developers over how apartments are described in terms of size. With no uniform yardstick in the industry, some developers have taken advantage of consumers by selling flats that were woefully overstated in terms of size.
On Tuesday, lawmakers turned on the government after years of debating how to devise a blanket description, and demanded legislation to protect consumers from further exploitation.
‘People are asking for something very simple,’ legislator Kwok Ka-ki said in a Housing Panel meeting of the Legislative Council. ‘They want to know the actual size of a flat. Buying properties and calculating the size of a place are simple concepts but still Hong Kong won’t adopt simple principles.’
The Consumer Council of Hong Kong said it also believes a simple, uniform system is needed. ‘We feel all properties need a clear, uniform definition, so consumers will not be confused and will be able to get to grips with what a ’saleable area’ is,’ said Connie Lau, executive director of the consumer watchdog.
She cited several complaints from consumers. Typically, these involve a flat being grossly overstated in terms of size compared with what buyers actually get.
A 2000 government White Paper on the subject is yet to lead to legislation, fuelling claims that the administration is shielding developers to the detriment of consumers.
Some developers market flats using gross floor area (GFA), while others use saleable area (SA). GFA includes common areas while SA includes features such as bay windows and balconies. Some developers are ambiguous about what they include in GFA and SA.
Both vary depending on the developer and flat for sale, making it difficult for consumers to make meaningful comparisons when shopping for an apartment. The government was yesterday pressed to take action. The real estate industry is currently self-regulated.
‘I would like to ask the government what will the administration do, when will the administration give justice to the public so they can measure for themselves the size of a flat?’ Mr Kwok said. ‘Will you still allow developers to keep exploiting Hong Kong people?’
The topic is gaining momentum as an embarrassing issue for the government as its mass residential sector fails to recover at the same pace as luxury property.
While luxury residential sales in Hong Kong are expected to post double-digit growth this year as limited supply and an influx of capital to the city pushes up prices, the mass residential sector is unlikely to budge by more than a few percentage points.
While analysts are citing a price disconnect between what developers are asking and consumers are willing to pay, a string of bad press over unscrupulous sales tactics has not helped matters.
Other tactics that developers resort to, to make demand for apartments look healthier than it actually is - in order to lock people in - have also come under fire.
Source: The Business Times, 19 July 2007